Check in: from 15 to 19. We require the courtesy of advising us at least 30 minutes prior to your arrival.
Check out: by 10:30.
the reservation must be confirmed in writing (e-mail, fax or mail) the payment of a deposit, by credit card or cheque, of at least the cost of a night, must be provided. The booking will be confirmed definitively on receipt of the deposit. For reservations near the date of arrival, you will be requested a credit card to guarantee. We accept most credit cards. The balance of the payment may be made to the arrival or before departure.
Cancellations and refunds: in case of cancellation the deposit will be lost and will not be reused for a new reservation.
Cancellations must be made exclusively in writing (mail or email) Following unpleasant misunderstandings we do not refund any deposits for stays booked during Christmas-New Year, Easter PALIO and long weekends.
at least 30 days prior to arrival, 100% refund;
at least 7 days before your arrival, 80% refund;
at least 2 days prior to arrival, 50% refund;
less than 48 hours before the arrival, “no-show “no refund and payment of all nights reserved unsold.
Enjoy your stay!